About Vivato
Developing Performance
Vivato is a CRM solutions consultancy trusted by organisations to deliver high-performance digital systems that drive measurable business results.
From CRM strategy to full-scale software delivery, we help medium to large enterprises modernise their operations, reduce risk and create lasting value through technology.
Operating from our offices in London, Sheffield and Hull, we provide the technical depth and commercial understanding that complex projects demand.
Formerly Smashed Crab Software, Vivato have been working with businesses across the country for over 12 years.
A Partner in Enterprise Delivery
We specialise in delivering enterprise-grade software projects with a focus on governance, security and scalability.
Our work blends technical precision with business alignment, ensuring every system supports measurable outcomes and long-term performance.
What this means for our clients:
Confidence in compliant, secure and well-architected systems
Full lifecycle visibility, from discovery to ongoing support
Predictable delivery backed by proven process and documentation
Strategic oversight through dedicated account management and reporting
Our Approach
Every successful system begins with clarity. Through discovery workshops and business analysis, we identify opportunities, challenges and dependencies early, reducing risk and accelerating delivery.
Our process:
Discover – Define objectives, constraints and success criteria.
Design – Architect scalable solutions aligned with your business strategy.
Develop – Deliver tested, high-performance software built to specification.
Deliver – Support, optimise and evolve systems as your organisation grows.
Our collaborative model means stakeholders remain informed and engaged throughout, supported by clear communication and transparent progress reporting.
Proven Experience
With over 10 years of delivery experience and 100s of successful projects, Vivato has built long-term partnerships with clients across a wide range of sectors and industries.
Our systems support mission-critical operations for organisations ranging from national manufacturers to enterprise service providers.
We’re fluent in technologies such as .NET, React, Azure and cloud-native infrastructure, and experienced in secure integrations with enterprise tools including Microsoft 365, Azure Active Directory and third-party APIs.
Governance and Trust
Vivato operates to robust internal standards that align with enterprise expectations.
Our project governance framework ensures consistency, accountability and traceability across all stages of delivery.
Core principles:
UK-based development and hosting options
Secure coding and deployment practices
Compliance with UK data protection and privacy law
Documented quality assurance and version control
Cyber Essentials Accredited
We believe in building trust through transparency. Our teams provide full visibility over timelines, budgets and risks, enabling confident decision-making at every stage.
Long-Term Partnerships
Many clients choose Vivato not just for delivery, but for partnership.
Our support and hosting services extend the life and performance of every system we build, while our CRM consultancy services help organisations plan strategically for growth.
We take pride in being an extension of your internal team — bringing both technical expertise and a commercial understanding of what success looks like in your business.
Bespoke Software Development
From Concept to Deployed Solution
With three clear steps, we guide you from concept to launch, leveraging AI innovation to accelerate growth and reduce costs.
Understanding Your Business First
We start by listening, exploring your goals, challenges, and opportunities. Our consultative approach ensures every solution is aligned with your strategy.
Building the Right Solution
From concept to code, we design and develop software that’s secure, scalable, and user-friendly, crafted to deliver measurable impact.
Efficiency That Reduces Costs
Our solutions automate processes, eliminate duplication, and streamline operations, helping your business save money while achieving faster results.
Return on Investment
We bring structure and rigour to every project. With more than 100 successful projects delivered, we’re trusted to create scalable, reliable solutions that drive measurable business impact.
Measurable Return on Investment
We work with you to figure out current effort, error rates, and task times, then track improvements against those metrics.
First Value Fast
Our agile approach means you see working software early. We focus on getting tangible value into your hands within weeks, then refine and scale to full delivery.
Support For The Long Term
Your software should continue delivering value year after year. We provide ongoing support, hosting, and optimisation so your investment continues to pay back.
Backed By Real Results
With over 100 projects delivered across a host of sectors, we have the track record to prove our capability. Clients trust us to deliver measurable business impact.
The Team
Building With Confidence
Our dedicated .NET specialists combine deep technical expertise with real-world experience to deliver secure, reliable, and scalable software solutions.
