What We Build in Sheffield
Systems That Run the Whole Job, Not Just the Sales Pipeline
Projects usually start when a business has outgrown spreadsheets, an off-the-shelf CRM or an in-house system nobody can safely change.
Custom CRM Development
Customer records, enquiries, quoting and follow-ups in one system designed around your process, with the data migrated and checked before go-live.
Spreadsheet Replacement
Move the shared workbooks that run your orders, jobs or schedules into a secure system with permissions, history and reporting people can trust.
Integrations
Connect CRM, finance, Microsoft 365 and operational tools so information is entered once and moves reliably between teams.
Support and Improvement
Hosting, monitoring and planned improvements from the team that built the system, so it keeps pace with the business.
Sheffield FAQs
Working With Vivato in Sheffield
Straight answers to the questions local businesses usually ask first.
Yes. Our Sheffield office is at 32 Eyre Street in the city centre, and we can run discovery workshops at your premises anywhere in South Yorkshire. Day-to-day delivery then happens through regular reviews, calls and shared project tools.
Yes. Analysis, design, development, testing and support are carried out by our own UK team across Sheffield, Hull and London.
It depends on the processes, users, data and integrations involved. Most projects start with a defined first phase so you get a useful system early and an agreed budget before larger commitments. Our bespoke CRM cost guide explains the main drivers.
No. We work with organisations across the UK and Ireland. Having an office in Sheffield simply makes it easy for South Yorkshire teams to meet us and for us to spend time on site.
Yes. Smashed Crab Software became Vivato. It is the same company, team and support arrangements, trading under a new name.

The Team
Business Analysts, Developers and QA Under One Roof
The people who scope your system are the people who build, test and support it, so knowledge is not lost between stages.
A Sheffield software company for established businesses
Vivato builds custom CRM and business systems for organisations whose work no longer fits a spreadsheet or a standard software package. Our Sheffield office on Eyre Street puts an experienced analysis and development team within easy reach of businesses across Sheffield, Rotherham, Doncaster, Barnsley and the wider South Yorkshire region.
Businesses that make, install or service things often have customer work that runs from the first enquiry through quoting, ordering, production or scheduling, delivery and after-sales support. When each of those steps lives in a different spreadsheet or tool, information is re-keyed, jobs fall between teams and nobody has a reliable picture of the pipeline. We design one connected system around that journey.
How a project with us works
- Discovery. We spend time with the people who do the work, map the process and data, and agree what success looks like. This usually starts with a workshop at your premises or at our Sheffield office.
- A focused first phase. We prioritise the part of the system that removes the most manual work and deliver it early, so your team sees value before larger decisions are made.
- Migration and integration. Existing records are cleaned, mapped and checked before go-live, and the new system is connected to finance, Microsoft 365 and other tools you rely on.
- Support and improvement. After launch, the same team hosts, monitors and improves the system as your business changes.
Find us
Vivato Sheffield 32 Eyre Street, Sheffield S1 4QZ Telephone: 0114 383 0935
Read our guide to choosing a software company in Sheffield, see how we replace spreadsheets with a custom CRM, or find out what bespoke CRM development costs.
