What We Build in Hull
Software for the Way Your Organisation Actually Works
We work with Hull and East Yorkshire organisations whose processes have outgrown spreadsheets, paper forms or off-the-shelf software.
Custom CRM and Business Systems
Customer records, enquiries, quoting, jobs and reporting in one system shaped around your process instead of a generic template.
Customer and Member Portals
Secure self-service for customers, students or members, with payments, documents and integrations with the systems behind them.
Integrations and Automation
Connect finance, MIS, Microsoft 365 and operational tools so data is entered once and repetitive admin is automated.
Support and Hosting
Long-term hosting, monitoring and continuous improvement from the local team that built the system.
Hull Client Story
Digital Platforms Behind Hull College's Transformation
Since 2016 we have delivered websites, MIS integrations, application and enrolment systems and back-office tools that supported the college's £92 million transformation programme.
Online applications and enrolment
MIS integrations
Back-office management tools
Hull FAQs
Working With Vivato in Hull
The questions Hull and East Yorkshire businesses usually ask first.
Yes. Smashed Crab Software became Vivato. It is the same company, Smashed Crab Studio Ltd, with the same team, offices and support arrangements, trading under a new name.
We are in K2 Tower, 60 Bond Street, in Hull city centre. You are welcome to visit, and we can also run workshops at your premises anywhere in Hull and East Yorkshire.
Nothing changes. Contact us on 01482 935356 or hello@vivato.co.uk and the same team will help.
It depends on the processes, users, data and integrations involved. Most projects start with a defined first phase so you get a useful system early and an agreed budget before larger commitments. Our bespoke CRM cost guide explains the main drivers.
No. We work with organisations across the UK and Ireland from our offices in Hull, Sheffield and London.
The Team
Analysts, Developers and QA Who Stay With Your System
The people who scope your system are the people who build, test and support it, so knowledge is not lost between stages.
Hull's bespoke software and CRM team
Vivato started life in Hull in 2014 as Smashed Crab Software, and our registered office is still in K2 Tower on Bond Street. Over more than a decade we have delivered over 100 projects, from the digital platforms behind Hull College's transformation to CRM, quoting and operational systems for growing businesses across Yorkshire and the UK. Smashed Crab Software was a finalist in the Hull Business Awards 2020.
We work with organisations that have outgrown spreadsheets, paper processes or off-the-shelf software and need a system that reflects how they really operate. That might be a CRM that runs from enquiry to delivery, a portal that lets customers or members serve themselves, or integrations that stop staff re-keying the same data into several tools.
How a project with us works
- Discovery. We map the process, people and data with the team that does the work, and agree what success looks like.
- A focused first phase. We deliver the part of the system that removes the most manual work first, so value arrives early and the budget for later phases is based on evidence.
- Migration and integration. Existing records are cleaned and checked before go-live, and the system is connected to the tools you already rely on.
- Support and improvement. The same local team hosts, monitors and improves the system as your organisation changes.
Find us
Vivato Hull K2 Tower, 60 Bond Street, Hull HU1 3EN Telephone: 01482 935356
See how we replace spreadsheets with a custom CRM, explore our customer portals work, or read what bespoke CRM development costs.
